When it comes to hiring staff the buck stops with the hiring manager. In the end, they are the ones who have gathered the information, interviewed the prospective employees and decided ultimately who would be the best individual for the company to hire. There may be several people in the process, both inside your office and outside who contributed, but when a new hire goes bad, the person who shoulders the responsibility is you, the decision-maker. This can be a huge burden to bear for one person, so here are some tips to help make this process a team project:
- Have a defined process and stick with it. Do not alter it for any reason. Each person being considered for the position should have the same opportunities to showcase their skills, abilities and personality. So make sure the same people evaluate each person, the same interview questions are asked of each person, the same reference questions asked and so on.
- Identify what makes people successful in your organization. Besides technical skills, what background, education, personality and values are predominant in your organization. This is called the Company Culture. Once these are identified, the questions you ask and the assessments you complete can help you determine who would best fit in company culture.
- Have each person involved in the decision-making process provide a review of their thoughts about the interviewees. It should be detailed and completed after each interview. This allows them to include information that is fresh in their minds. Provide them with a template or quantifiable traits and skills they should be assessing for each individual.
The hiring manager will still hold the reins in the process and be accountable for the decisions, but the contributors will be responsible for their part in the process.
Finding a qualified person by their resume can be easy. Finding the fit with the corporate culture will make or break the new hire process. Take the time to understand what it is that works for your organization and work with it, stick with it. By completing the hiring process with cultural fit in mind you will go a long way to reduce turnover, increase employee engagement and the company’s reputation in the industry.
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